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Booking condition .

Booking Condition

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Reservation Condition -

Change reserves the right to modify the terms of this document without any prior notice. It is the customer's responsibility to visit this page from time to time to keep inform of the latest update made. The latest version of this document is one that will be in force during the execution of your booking. Scroll to the bottom of this page to see when this page has been updated for the last time.

Registration for most of our activities is totally free. All reservations must be made via the form provided for this purpose on the pages of our website. A response will be effective within 24 hours. It is very important to send the registration form duly completed. The reservation is confirmed only after acceptance by the customer copy of our official confirmation we will send or on receipt of a deposit into our bank account if necessary.


1. The total amount of your reservation (or every part) will be payable IN CASH IN LOCAL CURRENCY (MUR) at the start of each trip, the person in charge will pick you up at your place of accommodation in Mauritius (except for private outings by car or you will pay at the end of the activity.)
2. If you must pay in Euros or other currencies, please please, do your calculation based on the rate of exchange prevailing on the island at the time of your payment.
3. It is the amount mention in Mauritian Rupee (MUR) that reflects actual costs of activities that we organize in Mauritius


Our rates displayed in euros are for indicative purpose only and were calculated on a fixed exchange rate of 1 Euro = 40 Rupees. The amount payable Mauritian Rupee as well as the approximate amount in Euro will be included in the booking confirmation we send to clients and on the pages of our website.

Children Policy
Younger than 11 years: Around 50% discount or as mentionned
12 and older: Regular Price


Cancellation fees:
These charges represent our various spending and investing responsibilities for the smooth running of your reservation.
The applicant shall pay the following cancellation fee when cancelling a reservation as follows: -
Cancellation 4 days before due date: no cancellation fee.
Cancellation 3 days before due date: 25% of booking amount
Cancellation 2 days before due date: 50% of booking amount
Cancellation 1 day before due date: 75% of booking amount
Cancellation on due date: 100% of booking amount
Absent at start: 100% of the booking amount

When performs a full refund or a percentage of the amount paid, fees such as bank charges, postage and others will be deducted from the total amount owed. The amount will be refunded at the rate of exchange prevailing on the island at the time of repayment.

Services with special cancellation policy
In specific cases (Quad-Biking, helicopter, seaplane, scubadoo, ...), will apply the cancellation conditions stipulated by the service provider and not those mentioned above by

Responsibility of the participant

Each participant is responsible for obtaining the documents necessary for the realization of its travel (passport, visa, insurance, etc ...). Each participant must check with relevant authorities (embassy, consulate, etc. ...) to obtain the necessary documents to enter each country visited.
Each participant must have a passport must be valid at least six months after completion of travel and must have the sufficient number of pages for visas and entry stamps and exit the country.
Each participant must follow the rules, laws, customs and environment of each place visited during the trip. Some places have special rules. Please read our guides before photographing, filming local people .... We all need to respect nature and local customs so that our dreams remain.
When choosing an activity, each participant must ensure that the activity corresponds to the best interests, abilities, his fitness and health.
Each participant is responsible for his personal belongings.
Each participant must follow the instructions, rules and choices of our / our guide / skipper (s).
Each participant must make known their wishes and difficulties to our guide / skipper (s) (on time). Our guides / skippers are very often the only people who can help you. Do not wait until the end of the circuit for your comments, suggestions and / or criticisms.

What IS and IS NOT included

Packages and services included and not included in each program are detailed on our website.

Responsibility of only acts as facilitator for providers who offer various facilities at sea, tour, transportation, sightseeing, activities, or other services related to the tourism industry in Mauritius. These services are subject to specific terms and conditions of those suppliers who are themselves subject to the regulations of the Ministry of Tourism and Leisure of the island. strives to work with the best partners to provide you with interesting and enriching activities for your holidays in Mauritius., his representatives or assigns are in no way be liable for injury, death, loss, delay, inconvenience, personal injury caused by an external service provider that would result, but that is not only limited to cases : force majeure, sickness, government restrictions, civil war, demonstrations, strikes, terrorist or criminal, mechanical faults boat, car or other means of transport, food poisoning .... is not responsible for errors or omissions of a contractor (subcontractor) (as host, carrier, ....). is not responsible for any unavailability of an activity, accommodation, ... requested by the client. In this case, as far as possible, we propose an alternative of the same level. We will not be liable if the customer is not satisfy by the latter. not responsible for accidents, death or injury due to the carelessness of a customer. We offer programs in the open air, in contact with nature, which may cause some risks that are beyond our control.
All activities are covered by a minimum insurance from service providers. We strongly recommend that you take out insurance in your home country that covers the cancellation fee in case you want to cancel, accidents (repatriation, ...) and loss of your belongings.
We emphasize that in case of accident, we are not liable to pay for advance medical expenses or other. It is the responsibility of each participant to have their own insurance before departure to cover such eventualities.
We are not responsible for any loss or theft of personal belongings.
If during an activity, for personal reasons, the customer wants to change and / or shorten the itinary, will do its best to make the desired changes to the extent possible. These changes will generate additional cost to the initial program which will be charged to the customer on the spot. No refunds will be made for the packages of the initial program that which will not be used. (our guides or skippers) reserve (s) the right to modify the itinary / stage of an excursion when necessary for the success of the program, without the participant being able to claim any compensation. (our guides or skippers) reserve (s) the right to expel, at any time, a person from a group if that person's health is in danger, if he committed an unlawful act or whose behavior may be perceived as a potential danger for the safety of the group or the well-being of participants. No compensation will be due to the client. can cancel a tour prior to departure due to conditions such as lack of participants, force majeure, weather, strikes, social events ..., we will refund only the cost of the tour (if there has been payment) mentioned in the program, without the customer being entitled to any compensation.
In case the reserved program must undergo a change, will notify customers as soon as possible and offer an alternative program. If the participant rejected the alternative proposal, any payment made will be refund by
For programs that require a minimum number of participants and the latter is not reached 5 days before due date, can, after informing the customer, cancel the program and refund 100% of the amount paid or propose an alternative which will be subject to client's approval. reserves the right to change the terms of bookings, and / or conditions of sales or amount of the program (depending on exchange rate) at any time without notice. programs have been developed for people with good physical condition and health. Some of them require a more substantial physical effort than others. Each participant must check the details of the selected program to see he is fit to it.
For excursion at sea, due to unforeseen weather damage, we can not always guarantee success to go to planned destination. In this case, an alternative destination will offer the group. In case of refusal our skippers may at any time decide to cancel the trip for the group's safety. Each participant must respect the decision, the choice of (the) skipper (s). No refunds will be made.
For dolphins and whales watching outings, can not be held responsible for the absence of dolphins or whales in the observation area.
At the time of booking, each participant must notify of any / the medical (s) contradiction (s) . reserves the right to photograph, film each trip and use the photos and movies for marketing and promotion purposes

 <<< BACK - 05. 10. 2011. Last update on 04. 04. 2013


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